Credits and usage
What uses AI credits, how many each plan gets, when they reset, buying credit packs that never expire, and what happens when you run out.
On this page
AI credits pay for the AI writing posts and making images. Posting itself does not use credits: you can write and schedule as many posts by hand as your plan allows.
Where to find it#
Account menu → Usage. The account menu is your name at the bottom of the menu on the left. Or click your plan at the top of any page for a quick view. It shows how many credits you have left.
Credits each month#
| Plan | AI credits a month | About this many AI posts |
|---|---|---|
| Free | 20 | 5 |
| Individual | 150 | 37 |
| Team | 500 | 125 |
| Agency | 1,500 | 375 |
| Enterprise | Unlimited |
Credits reset on the 1st of each month. Unused monthly credits do not carry over.
Bought credits#
Running low? Buy a credit pack: 100 AI credits for $5, one time. You can buy up to 10 packs at once. Go to Billing & plan → Add-ons, or press Buy 100 credits when you run out. Credit packs work on every plan except Enterprise.
- Bought credits never expire. They stay until you use them, even across months and plan changes.
- Social9 always uses your monthly credits first, then your bought credits.
- If an AI action costs more than you have left this month, it uses the rest of your monthly credits and takes the difference from your bought credits.
- If the AI fails, the credits it did not use go back, bought credits first.
The Usage page has an Add-ons card with Bought credits left (and a Buy credits button) and your Extra channels. The credits meter counts them too, so "credits left" is your monthly credits plus your bought credits.
What things cost#
| Action | Credits |
|---|---|
| AI writes or rewrites a post | 4 |
| Best-quality rewrite | 8 |
| AI image | 10 |
| Sharper AI image | 20 |
Some examples:
| You do | Credits |
|---|---|
| Write my first week (3 posts) | 12 |
| Plan many, 3 posts a week for a month | 48 |
| Turn a link into posts for 3 networks | 12 |
| Write captions with AI for 10 photos | 40 |
| Get 6 AI ideas, From my website or From my best posts | 4 |
| A set of 12 Templates | 4 |
| Give me 3 versions | 4 |
| Analyze my website in Brand & voice | about 4 |
If the AI fails or times out, you are not charged for what it did not write.
The other limits on Usage#
| Limit | What it counts |
|---|---|
| AI credits this month | AI writing and images |
| Connected channels | Social accounts connected across all your brands, including any extra channels you bought |
| Scheduled posts this month | Posts added to the publishing queue this month |
| Brands | Businesses or products you manage |
| Team seats | People with access to the workspace |
| X posts this month | Posts sent to X. X charges per post, so this has its own allowance |
On the Free plan, each account can also have up to 10 posts waiting at a time.
Competitor tracking has its own allowance per workspace (Free: not included, Individual 2, Team 3, Agency 5, Enterprise 10). You see it on the Competitors page, for example 2 of 3 used.
When you get close#
At 80% of your credits or scheduled posts, a banner tells you. At 100% it tells you again. You can dismiss it.
When you run out#
- AI buttons stop working until the 1st of next month, until you buy a credit pack, or until you upgrade. They show both offers instead.
- Plan many writes as many posts as your credits cover. The rest show as Locked.
- Everything else keeps working. Your scheduled posts still go out, and you can still write posts yourself.
To get more now, buy a credit pack, or press Raise limit on the Usage page, or Get more credits on Home, and pick a bigger plan.
More accounts without changing plan#
When you reach your account limit, you can add extra channels for $4 per channel a month. Each one lets you connect one more account in total and one more in each brand. See Add-ons.