About
We help businesses like yours thrive, even after tough times. Whether you're just starting out or already established, we offer two main ways to boost your brand: **Optimum Performance:** Get the best results possible, even with a tight budget. **Maximum Performance:** If budget isn't a concern, we'll deliver top-tier performance to truly make you stand out. Beyond just design, we can create your logo, build your brand, design your website and mobile apps, and even craft and execute your marketing strategy. Need to outsource some work? We're happy to partner with you!
Services
- Logo Design
- Video Production
- Branding
- Digital Services
- SEO
- PPC
- Social Media Marketing
- Web Design
- Mobile App Development
- Digital Strategy
Areas of Expertise
- SEM
- eCommerce
Reviews & Ratings
Darlien Edmond
Owner at DVP Photography
12 December, 2023
Design Optimax did not make the website I requested. I even gave them access to my website to show them what I wanted PRIOR to me agreeing and paying for the package they said would meet my requirements. Now, they are saying this is not what we agreed to and that I said I wanted the basic package. We NEVER had a phone conversation prior to my paying for the package and none of our correspondences prior to my payment shows anywhere that I requested a basic package. He (Carlos) stated that the website I am currently using is basic and they would create something more professional (that I actually have in a text). Also stated that the feature I wanted could be integrated into the website (Also in a text). He sent me the paperwork, I paid for it. Now 5 weeks later, I am told I need to pay at least $750 to get the feature I told him I wanted in the beginning. Let me also point out that while they now state that they never knew I wanted those features, they have been working on getting me those features for the last 3 weeks. Only now am I being told that I stated (in an imaginary conversation) that I only wanted a basic page (a downgrade from what I am currently using). I stated that I would pay the extra fee WHEN they have produced a website to my specification that I am satisfied with. I told them I am uncomfortable paying anymore up front when they do not honor their money back guarantee. I have yet to receive a response in regard to this.I had also requested a refund if they could not guarantee a website that had the same aspects as the website I am currently using (per their money-back guarantee if the customer is dissatisfied)....But I'm not getting a refund. Apparently they only refund under very specific circumstances, which is not listed on their website. If you don't want to waste your money, I wouldn't suggest working with them. I also would suggest you check the BBB reviews for this company before proceeding with them. You will see more of the type
Project: Create Website • Web Design
Our Clients
Kevin & Abilene - Wrangler Farm & Ranch Realty
Dustin - Kenai Construction
Chris - Taste Dees
Digital Marketing Specializations
- SEM
- eCommerce
Contact Information
Address
184 7th Ave, Unit #117, New York, NY 10011, New York City, New York 10011, United States
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