About
We help businesses like yours, including Fortune 500 companies, transform digitally. Since 2008, we've focused on making your customer experiences better, boosting efficiency, and keeping costs down. We handle everything from planning and project management to how you connect with your customers. Your data is super safe with us – we use top-level security like PCI, ISO, SOC2, and GDPR. Every day, we manage over 16,000 customer interactions for businesses. Whether you prefer onshore, nearshore, or offshore outsourcing, we're flexible. Our global team of over 1900 people speaks more than 87 languages and dialects, delivering great customer experiences across three continents. With over 13 years of experience and more than 10 million customer interactions, we're experts at what we do.
Services
- BPO
- SEO
- PPC
- Advertising
- Content Marketing
- Email Marketing
- Social Media Marketing
- HR Outsourcing
- Accounting
- Call Centers
Areas of Expertise
- Bookkeeping
- Tax Preparation
- B2B
- Inbound
- Outbound
Industries Served
- Health Care
Reviews & Ratings
Zelma
24 December, 2024
scammers. do not pay their fake paypal collection notice.
Project: Zelma's Review Sourced from Google
Portfolio
Exponential Customer Experience for Leading Fintech
Our Team
Haroon Mahmood
Possesses expertise in strategic planning and project management, along with extensive experience in private, corporate, commercial and retail banking environments.Demonstrated record of success includes managing a sales team of up to 500 members and productivity increases of up to 40%.
Joe DiNunzio
Forward-thinking Sales and Operations Executive with 37 years of experience (CSO, E.V.P, VP National Procurement, and owner operator) in Third Party and First Party BPO operations.
Debbie Hayhow
Vice President Governance and Compliance at NCRI inc with a wide cross-industry experience in client business-solutions
Rick Petrella
Resourceful, and highly effective solutions-focused senior-level leader with a portfolio of experience in leading large complex IT operations, organizations and projects with multiple job functions and stakeholders. Proven acumen steering the deployment, development and monitoring of IT systems.
Susan Bowman
Strategic thinker with a knack for data projection and finance, looking for advancement and growth as HR Vice President. Strong advocate for Diversity, Inclusion & Equity initiatives.
Our Clients
PayPal
Rogers
TD Bank
Dubai Islamic Bank
RAK Bank
Flexiti
Barclays
Awards & Recognition
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Digital Marketing Specializations
- Bookkeeping
- Tax Preparation
- B2B
- Inbound
- Outbound
Contact Information
Address
6285 Northam Dr, Suite 400, Mississauga, ON L4V 1X5, Canada, Mississauga, ONL4V1X5, Canada
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