NCRI

Let's Grow Together

1.0 (1) Mississauga, ONL4V1X5, Canada

1.0
Rating: 1
Reviews: 2009
Founded: 1
Projects shown

About NCRI

We help businesses like yours, including Fortune 500 companies, transform digitally. Since 2008, we've focused on making your customer experiences better, boosting efficiency, and keeping costs down. We handle everything from planning and project management to how you connect with your customers. Your data is super safe with us – we use top-level security like PCI, ISO, SOC2, and GDPR. Every day, we manage over 16,000 customer interactions for businesses. Whether you prefer onshore, nearshore, or offshore outsourcing, we're flexible. Our global team of over 1900 people speaks more than 87 languages and dialects, delivering great customer experiences across three continents. With over 13 years of experience and more than 10 million customer interactions, we're experts at what we do.

Services

BPOSEOPPCAdvertisingContent MarketingEmail MarketingSocial Media MarketingHR OutsourcingAccountingCall Centers

Expertise

BookkeepingTax PreparationB2BInboundOutbound

Industries

Health Care

Portfolio

Exponential Customer Experience for Leading Fintech

Team

Haroon Mahmood
Possesses expertise in strategic planning and project management, along with extensive experience in private, corporate, commercial and retail banking environments.Demonstrated record of success includes managing a sales team of up to 500 members and productivity increases of up to 40%.
Joe DiNunzio
Forward-thinking Sales and Operations Executive with 37 years of experience (CSO, E.V.P, VP National Procurement, and owner operator) in Third Party and First Party BPO operations.
Debbie Hayhow
Vice President Governance and Compliance at NCRI inc with a wide cross-industry experience in client business-solutions
Rick Petrella
Resourceful, and highly effective solutions-focused senior-level leader with a portfolio of experience in leading large complex IT operations, organizations and projects with multiple job functions and stakeholders. Proven acumen steering the deployment, development and monitoring of IT systems.
Susan Bowman
Strategic thinker with a knack for data projection and finance, looking for advancement and growth as HR Vice President. Strong advocate for Diversity, Inclusion & Equity initiatives.