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ICUC

Answering and understanding your global customers and fans on social media so you don't have to.

2nd Floor, Toronto, Canada

About ICUC

Since 2002, we've been the go-to experts for helping brands talk to their customers online. Think of us as your digital customer service and social media community managers. Our global team of digital pros helps top brands and agencies get real results. We're all about being super responsive, knowledgeable, and able to grow with your needs. Because we work remotely, we're quick, cost-effective, and incredibly flexible. We're proud to have been recognized with awards like Engage Awards Best Use of Customer Voice (2021), Pharma Tech Outlook's Top Pharma Service Company (2021), and Content Marketing World's Agency of the Year Finalist (2021). Our main goal? To remind everyone that there are real people behind every online brand. We're a women-led company with a professional, remote team, and we prioritize safety, connection, and understanding for everyone we work with – from our colleagues to your online communities and global brands.

Services

Social Media Marketing

Expertise

Social Media Consulting

Industries

AutomotiveEnergy & MiningFinanceFood and BeverageGamingHospitality

Clients

IT IndustryAutomotive IndustryHealthcare Industry

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