1-grid

I had the pleasure of being assisted by Viwe from 1-grid, and I must say the service was exceptional! Viwe handled multiple issues I was experiencing with professionalism, patience, and efficiency. Each concern was addressed thoroughly, and I truly felt supported throughout the entire process. It’s rare to come across someone so dedicated to providing excellent customer service. Thank you, Viwe, for your outstanding help — you made a potentially frustrating situation so much easier to manage!

RReatile Mogapi

I am starting to lose my patience with these people. If it isn't the late responses to tickets, you have to wait for ages on their support line for agents that are unavailable. I fail to understand how some people run their businesses. YOU GUYS ARE LITERALLY HOSTING BUSINESSES and you providing poor support. Our website is currently offline for no apparent reason and there is no one to assist... Move the hell away from 1-grid if you have the opportunity.

MMaharajas

Their support team is next-level — fast, understanding, and incredibly helpful. I had a billing issue, and they responded within hours, restored my services, and treated me with real empathy. In a world full of slow support, 1-Grid stands out! Highly recommended for anyone who values reliable hosting and human-first customer service.

AAIELI SYSTEMS

Today I leave a review of Mr Ethan Dietrich regarding my interaction with him, when he provided support to me. He is an employee of 1-grid who are my company's hosting and domain provider. I had encountered issues with my company's email and he was so efficient and professional about the way he handled resolving the issue. He is a credit to his employer and I want to say thank you for your professional service.

NNaeem Khan

After our company’s website was unexpectedly suspended, I received exceptional support from Courtney at 1-grid. She handled the situation with professionalism and courtesy, providing clear and concise information on the steps required to resolve the issue. Thanks to her prompt assistance, our account was unsuspended quickly and efficiently. Great customer service experience!

OOlwethu Nhanha