Trust & Legal
Trust & Legal Center
Every policy for Social9, the social media post scheduler, in one place. See how we handle your data, your posts and the social media accounts you connect to schedule and publish.
Policies
The rules for using Social9 to write, schedule and publish posts.
Terms of Service
The agreement for using Social9, including connected accounts, billing and acceptable use.
ReadPrivacy Policy
What we collect, why, how long we keep it, and your choices, including connected social accounts.
ReadAcceptable Use Policy
What you may and may not publish or do with Social9, and how we enforce it.
ReadAnti-Spam Policy
Our zero-tolerance rules on spam and platform manipulation, and how we send our own email.
ReadResponsible AI Policy
How Social9 uses AI, how your data is protected, and your responsibilities for AI-generated content.
ReadCopyright & DMCA Policy
How to report content that infringes your copyright, and how to respond to a report.
ReadDisclaimer
Limits on website information and AI output, and our relationship with the platforms we publish to.
ReadCookie Policy
The cookies and similar technologies on social9.com and app.social9.com, and how to control them.
ReadData protection
How we process, protect and delete your data.
Data Deletion Instructions
How to disconnect accounts and delete your data, in the app, on each platform, or by email.
ReadGDPR
Our roles under the GDPR and UK GDPR, legal bases, international transfers and how to exercise your rights.
ReadData Processing Addendum
The GDPR Article 28 terms that apply when Social9 processes personal data for business customers.
ReadSub-processors
The third parties that process customer personal data on our behalf, and where.
ReadSecurity
How we keep your workspace and connected accounts safe.
Contact
Questions about a policy?
Support, privacy, data deletion and DPA requests
Security and vulnerability reports
Social9, Inc., 201 Spear St, San Francisco, CA 94105, United States. For help with your account, visit Support.