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Falcon.io (now Brandwatch)

Brandwatch is a comprehensive social suite designed to help businesses understand and engage with their customers in real-time. With advanced analytics and AI capabilities, it empowers brands to make informed decisions in a fast-paced digital landscape.

CX Management

About Falcon.io (now Brandwatch)

About

Brandwatch enables businesses to understand and engage with their customers at the speed of social. It is built for a fast-moving world, providing tools that help brands unlock real-time trends and insights. With a focus on consumer intelligence, social media management, and influencer marketing, Brandwatch offers a holistic approach to social engagement.

Key Features

Pioneering AI for deep analytics
Comprehensive social media management tools
End-to-end influencer marketing solutions

Pros & Cons

Pros

  • Contact Brandwatch

Cons

  • Enterprise social media management
  • Social listening
  • Customer experience management
  • Publishing
  • Analytics
  • Team collaboration
  • Workflow management
  • Global coverage

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