Simplify360✓
Simplify360 is an AI-powered omnichannel customer experience and support platform designed to enhance customer interactions, manage online reputation, and streamline social media control.
About Simplify360
About
Welcome to nextgen customer support. Create “WoW” experiences for your customers & agents. We help Agents collaborate and provide quicker resolutions with one inbox for all customer queries. Automate repetitive tasks and route tickets to the right teams to increase agent productivity. You understand your customers better with game-changing insights and deliver customer delight. Explore Simplify360’s end-to-end support, engagement & growth solutions. Great support starts by being available. Connect and engage with customers on channels they prefer in real-time. Integrate all your customer support channels in one place. Never miss a customer conversation anymore. Allow customers to get in touch with your business from channels they prefer: Facebook, Instagram, WhatsApp, Email.
Key Features
Pros & Cons
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