Ruckus

We wanted Ruckus to develop a luxury-positioned, investment-driven, and cohesive brand across all the different mediums we were going to use to connect to our consumers. Even though our initial conversation was about branding, Ruckus also helps out with web development, digital marketing, and UX/UI design.We’ve spent between $350,000–$400,000.The packaging and web development took longer than expected, but we’ve had very good communication with Ruckus the whole way through on what we had to do and why some delays happened. The delays that happened with packaging were nothing to do with Ruckus. COVID happened, which impacted shipping.On the web development side, Ruckus has gone over and above. We’re super happy with the product, and the scope has broadened as we’ve gone along.Their web team is strong, and their media team is amazing. Ruckus has room to grow when it comes to hiring people on the paid and strategic SMO side. They need the ability to get print and digital media integrated at the same time as paid and organic social, so there’s cohesiveness there.Ruckus has very good, insightful people, so I get something out of it when I have direct conversations with them.

DDeryk Rhodes Co-Founder at Maison Laurea, Co-Founder, Maison Laurea

RUCKUS was retained to provide research perceptions of our brand, develop new logos and design for sales materials, design and develop three new websites for different divisions and finally to design and build a LinkedIn marketing campaign.Excellent communication from the CEO on down.As a former management consultant I understand the difference between selling what you know and actually giving the client what they need. RUCKUS has done that with style, honesty, speed, and quality. Not an easy feat to please a very demanding client, but they have succeeded and we continue to work with them.

JJim Friedlander, President & CEO, Arrangements Abroad

We needed help with branding and marketing. We wanted to reinvent our brand and put forward a better image and representation of ourselves. We needed to create validated materials; print and web design. We were looking to build the right materials, as well as attract and retain more customers.They seem to be a step ahead of us, which is good. They are consistently giving me roadmaps showing the next deliverables, the order of work, and timeframes. It helps to know what is on the horizon, and it also ensures they deliver. From a management perspective, it has all been pretty clear.Although it is hard to say what our expectations were, they were blown out of the water. Their responsiveness and fast turnaround are impressive, as well as their creativity, which they apply to our organization, rather than being creative just to be creative. We like to be quick, and the speed has been important for us, especially when we run into our busy season.We have been satisfied, and we also have a means of comparison.

MMichael Connolly, Senior Manager, Food Trends Catering & Events