About
We're Point Taken Communications, a PR and marketing agency that helps hospitality, lifestyle, and nonprofit brands across the country. Based in Jacksonville, Florida, we create campaigns that get people excited and help your business grow. Our experienced team knows how to build smart PR and marketing strategies that get you real results and lasting success. We work closely with each client, crafting custom plans to attract new customers, turn them into loyal fans, and boost your bottom line.
Services
- Public Relations
- Social Media Marketing
- Content Marketing
- Web Design
- WordPress Website Design
- Digital Marketing
- Email Marketing
- Branding
- Event Marketing
- SEO
Areas of Expertise
- Brand Messaging
- Brand Positioning
- Brand Strategy
- AI Marketing
- Content Creation
- Copywriting
- Inbound Marketing
- Lead Generation
- Marketing Consulting
- Marketing Strategy
- Email Design
- Email Marketing Software
- Radio
- TV
- AI Public Relations
- B2B PR
- Corporate Communications
- Crisis Management
- Digital PR
- Event Management
- Online Reputation Management
- On-Page Optimization
- SEO Consulting
- Influencers
- Social Media Consulting
- Landing Page Design
- Responsive
- Website Redesign
Industries Served
- Retail
- Restaurants
- Hospitality
- Nonprofit
- Food and Beverage
- Pets
- Boutique
- Travel
- Luxury
Client Types
- Small Businesses
- Medium Businesses
- Enterprise / Corporate
Reviews & Ratings
Emilie Balkman
12 March, 2017
Michelle is fantastic! We heard so many great things about Point Taken - all true! Highly recommend her services to anyone looking to take their business to the next level.
Project: Emilie Balkman's Review Sourced from Google
Joshua Kennedy
10 March, 2017
Michelle is very good at what she does and was instrumental in a period of significant growth for our companies. I would highly recommend her to any business who needs to get its story out. Thanks Michelle!
Project: Joshua Kennedy's Review Sourced from Google
Brad May
10 March, 2017
Professional. Thorough. Just plain Amazing! Those are my thoughts about working with Point Taken Communications. This was an extremely productive experience and I'm delighted I chose Michelle.
Project: Brad May's Review Sourced from Google
Cathy DeMoisey, PEN of FL
28 February, 2017
We had a great experience with Point Taken. From the first time I talked with Michelle, she was able to know exactly what we wanted even though at times I had a hard time explaining. She always responded quickly and met with us as we needed. She never tried to rush a meeting or a phone call. We are so happy with the outcome and we are going in the right direction!
Project: Cathy DeMoisey, PEN of FL's Review Sourced from Google
Lindsey Bailey
28 February, 2017
We had an excellent experience with Point Taken. Michelle was very knowledgable, professional and great to work with every step of the way. She spent a great deal of time researching and gaining a thorough understanding of our organization, which made all the difference in the marketing plan that she created for us. We could not be happier with her services.
Project: Lindsey Bailey's Review Sourced from Google
Portfolio
CASE STUDY: Igniting the Scene with a Sizzling Restaurant Launch
CASE STUDY: Driving Restaurant Sales Through Media and Influencer Relations
CASE STUDY: Driving Donations Through Media Coverage
CASE STUDY: Driving Business Through Media Coverage and Collateral Materials
CASE STUDY: Driving Coverage Through Local Media Connections
M&M Homes Website Design
Guglielmo's Restaurant Website Design
The WCJ Website Design
J. Kelly & Associates Website Design
ITL Solutions Website
Cairnavigate Website Design
St. John and Friends Website
Our Team
involved in all efforts for every client
Point Takens president, Michelle Guglielmo Gilliam, has more than 25 years of experience in marketing, public relations and web design. She leads all client activities and is involved in all efforts for every client.
Our Clients
Feeding Northeast Florida
Delores Barr Weaver Policy Center See The Girl
ITL Solutions
Betty Griffin Center
The Hotel at the University of Maryland
Salumeria 104
Plenti
J. Kelly and Associates
Women's Center of Jacksonville
Casita Yoga Studio
Glober Law Group
Bark
Spectrum Stone Designs
Riverside Presbyterian Day School
Ida Claire
Cooper's Hawk Winery and Restaurant
904WARD
Kishek Interiors
First Coast Home Pros
121 Financial Credit Union
Pet Paradise
Professional Educators Network of Florida
Roosters Men's Grooming Center
Frenchy's Wellness Spa
Clay Humane
Awards & Recognition
Press & Media
-
Women of Influence: Michelle Gilliam of Michelle Guglielmo Gilliam
Source: Jacksonville Business Journal -
Women of Influence: Michelle Gilliam of Michelle Guglielmo Gilliam
Source: Jacksonville Business Journal
Digital Marketing Specializations
- Brand Messaging
- Brand Positioning
- Brand Strategy
- AI Marketing
- Content Creation
- Copywriting
- Inbound Marketing
- Lead Generation
- Marketing Consulting
- Marketing Strategy
- Email Design
- Email Marketing Software
- Radio
- TV
- AI Public Relations
- B2B PR
- Corporate Communications
- Crisis Management
- Digital PR
- Event Management
- Online Reputation Management
- On-Page Optimization
- SEO Consulting
- Influencers
- Social Media Consulting
- Landing Page Design
- Responsive
- Website Redesign
Contact Information
Address
1616 N. Market St., Jacksonville, Florida 32206, United States
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