About
We help brands shine on social media. Using smart AI, we make sure your brand talks to your audience better, stays safe from harmful comments, and understands what people are saying. We remove the bad stuff, respond to important comments for you, and tell you how people feel about your content. We handle a lot, covering over $2 billion in ad spend and 109 languages for big names like Netflix and Uber. Here's how we do it: * **Safety:** We hide harmful comments and warn you about potential risks. * **Care:** We answer questions, handle complaints, and respond to feedback for you. * **Intelligence:** We analyze what people are saying and give you insights into their feelings and trending topics.
Services
- Reputation Management
- Social Media Marketing
- Customer Support
Areas of Expertise
- Online Reputation Management
- Social Media Consulting
- TikTok
Industries Served
- Entertainment
- Consumer Goods
- Education
- Food and Beverage
- Health Care
- Transportation & Logistics
Client Types
- Medium Businesses
- Small Businesses
Reviews & Ratings
Nikita S Digital Marketing Excutive at Undisclosed
Digital Marketing Excutive at Undisclosed
23 August, 2024
They offer premium solution for monitor and manage online conversation. I like the user interface — it is easy to use with powerful AI. Brandbastion keeps our brand safe from harmful comments and spam.
Project: Amazing • Outsourced Customer Support
Ashlee Shroyer Social Media Manager at Purdue University
Social Media Manager at Purdue University
10 August, 2024
BrandBastion’s speed and timeliness in moderating, responding, and analyzing comments has helped take our social media strategy to a new level.
Project: Analytics and strategic adjustments. • Outsourced Customer Support
Evan Irwin Growth Manager at Netflix
Growth Manager at Netflix
2 August, 2024
With BrandBastion in place, we have a finger on the pulse across our social media conversations, and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication.
Project: Efficient community protection • Outsourced Customer Support
Our Clients
Netflix
Uber
RedBull
Mango
Betterhelp
Awards & Recognition
Digital Marketing Specializations
- Online Reputation Management
- Social Media Consulting
- TikTok
Contact Information
Address
Eteläesplanadi 2, Helsinki, FI-00130, Finland
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