# Engage

Source: https://social9.com/docs/engage

> Answer comments, reviews and messages, share one link in your bio, and see how you compare with competitors.

Posting is half the job. The Engage pages help with the other half: answering people, sending them somewhere useful, and learning from accounts like yours.

![The Inbox: a list of conversations on the left and the open conversation with a reply box on the right](https://social9.com/docs/screenshots/inbox.png)

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## The pages

| Page | What it is for |
|---|---|
| **Inbox** | Comments on posts you publish with Social9, Google reviews and direct messages, all in one list. See [Inbox](https://social9.com/docs/engage/inbox) |
| **Auto-replies** | Answer comments that contain a keyword, in public and by private message. See [Comment-to-DM](https://social9.com/docs/engage/comment-to-dm) |
| **Google reviews** | Read and answer reviews of your Google Business Profile. See [Google reviews](https://social9.com/docs/engage/reviews) |
| **Link in bio** | One public page with your buttons and latest posts. See [Link in bio](https://social9.com/docs/engage/link-in-bio) |
| **Competitors** | Daily public numbers for Instagram and YouTube accounts. See [Competitors](https://social9.com/docs/engage/competitors) |

The AI can also write a caption, hashtags and alt text from a photo. See [AI image captions](https://social9.com/docs/engage/ai-image-captions).

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## What each network allows

| Network | Read comments | Reply | Private messages |
|---|---|---|---|
| Facebook Page | Yes | Yes | Waiting for Meta approval |
| Instagram business or creator | Yes | Yes | Waiting for Meta approval |
| YouTube | Yes | Yes | No |
| LinkedIn Company Page | Yes | Yes | No |
| LinkedIn personal profile | No (LinkedIn doesn't allow it) | No | No |
| Threads | Yes, after you reconnect | Yes, after you reconnect | No |
| Bluesky | Yes | Yes | No |
| Mastodon | Yes | Yes | No |
| X | Only once X replies are switched on (needs a paid X API plan) | Yes (each reply counts as an X post) | No |
| Google Business Profile | Reviews, waiting for Google approval | Review replies, waiting for Google approval | No |

Open **Inbox → Setup** to see what works today for each of your accounts, and which permission is still missing.

> **Tip:** Some features wait on approval from the network itself (Meta, Google, X). **Setup** shows **Waiting for Meta approval**, **Waiting for Google approval** or **Needs a paid X API plan** until they are switched on.