# Billing and plans

Source: https://social9.com/docs/account/billing-and-plans

> Change your plan, switch to yearly billing, update your card, get invoices, cancel, and what happens if a payment fails.

Everything about paying for Social9 is on one page. Only the workspace owner can change it.

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## Where to find it

**Dashboard → Billing & plan.**

![The Billing & plan page](https://social9.com/docs/screenshots/billing.png)

The top of the page shows your plan and what happens next, for example the date and amount of your next invoice.

To compare plans, see [Choose a plan](https://social9.com/docs/getting-started/choose-a-plan).

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## What you can do

| To | Press |
|---|---|
| **Upgrade or switch plan** | **Upgrade to …** or **Switch to …** on the plan you want |
| **Pay yearly instead** | Choose **Yearly · 2 months free**, then **Switch to yearly billing** |
| **Update your card** | **Update card** |
| **See and download invoices** | **Invoices** |
| **Change or cancel** | **Manage billing** |
| **Go back to Free** | **Switch to Free** |

**Manage billing** and **Invoices** open the secure billing portal. You come back to Social9 when you are done.

Changing plan when you already pay changes your existing subscription. You never pay for two.

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## Cancelling

Cancel in **Manage billing**. Your plan carries on until the end of the period you paid for. The page shows "Cancelled — ends on" that date, and there are no further charges. After that the workspace moves to Free.

Changed your mind before then? Press **Resume plan**.

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## If a payment fails

The page says **Payment failed — update your card**.

- You keep your plan for 7 more days while you sort it out. Everything works as usual.
- Press **Update card**, or finish the payment in the billing portal.
- If it is still not paid after 7 days, the workspace moves to Free. Nothing is deleted.

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## Questions

Press **Contact support** at the bottom of the page.

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## Next steps

- [Credits and usage](https://social9.com/docs/account/credits-and-usage)
- [Choose a plan](https://social9.com/docs/getting-started/choose-a-plan)
